Consent to Privacy Policy
This Privacy Policy applies to the "English Language Program" offered by Real Blue Technologies Inc. (hereinafter referred to as the "company") through its online English language learning program (hereinafter referred to as the "service") using the websites "english-language-program.com" and "english-language-program.thinkific.com" domains and describes the company’s Privacy Policy regarding the collection and handling of personal information.
Users or students of the service are requested to carefully read the following Privacy Policy and to agree to it before using the service. If you do not agree to this Privacy Policy, please do not use the service. If you use the service, you will be deemed to have agreed to all of the following privacy policy.
In addition, please read carefully and agree to the Terms of Services separately stipulated in the website of this service.
Scope of Application of this Privacy Policy
This Privacy Policy applies to the contents and functions provided by the service, and does not apply to the use of websites, products, or services operated by other companies or third-party organizations.
In order to provide users with a variety of contents, the service may introduce links to the websites of other companies or third-party organizations. However, this Privacy Policy does not apply to the linked websites. When accessing the websites of other companies or third parties or using their products, services, or features, you shall review their own privacy policy statements.
Amendment of this Privacy Policy
The company may add to or update this Privacy Policy from time to time without the consent of users in any of the following cases. The date of update will be indicated at the end of the text.
If it is consistent with the general interests of the Users
When the amendment is reasonable and not contrary to the purpose of the agreement.
When adding or updating this Privacy Policy in accordance with the preceding paragraph, the effective date shall be specified and publicized by posting on our website or by other appropriate means.
In the event of additions or updates that do not meet the requirements of the preceding two paragraphs, your continued access to or use of the service after such amendments will be deemed to constitute your agreement to such amendments. Please note that the company will never make any material changes to this Privacy Policy or practices that would loosen the protection of previously acquired personal information without the user's consent.
Basic Policy on Handling Personal Information
The company considers the personal information of our users to be extremely important and handle it with the utmost care. The company will make its utmost efforts to properly manage personal information and use it appropriately by providing the company’s employees with sufficient education on the laws and company regulations regarding personal information, as well as by establishing an internal system of safety measures, etc.
The company will also make every effort to operate and manage the company’s website so that users can use this service safely.
Types of Personal Information
The types of personal information we collect are as follows:
＜Types of Information Provided to the Company＞
The company collects and stores personal information provided by users and related parties in relation to the service.
"Personal information" means any information that makes it possible to identify an individual by using such information either alone or in combination with any other information, which includes, but is not limited to, the individual’s name, date of birth, address, telephone number, e-mail address, and use of services, as well as the contents of inquiries and requests, browsing history of the company’s website, and other descriptions acquired by means specified by the company in "Means of Collecting Personal Information."
＜Types of Information Automatically Obtained＞
The company automatically obtains and stores certain information about your use of the service, including your use of content and services provided through the service. When you access the www.realblue.co.jp domain on the Service and other websites from your web browser or terminal, we may use "cookies" and other identifiers to obtain certain information, as we do with many websites.
"Cookies" keep track of the web sites and pages you visit to see which pages and services are most popular. This data is used to improve our services, not to identify you personally. You can change your browser settings to disable cookies, but if you do, you may not be able to use our services that require you to log in.
Means of Collecting Personal Information
The company will acquire personal information by the following means:
Collection directly from the individual concerned in writing
Collection through the website
Collection by e-mail, postal mail, phone, oral means, and any other means
Other than the above, collection by any means that may be used to obtain personal information
Purposes of Use of Personal Information
Except for cases falling under any of the following items, the company will not use personal information for any purpose other than the purposes of use announced in advance.
＜Personal information related to customers＞
To respond to demands from customers or to provide services to customers
To develop better products and services
To respond to inquiries and requests related to services used by customers (however, the company may resolve the matter using the information provided by a customer, such as cases where the company contacts the customer for any problem or defect arising out of services)
To send a direct mail or e-mail, send out questionnaires, provide information on events including special events, and for other similar purposes
To fulfill the provisions of the contract, to demand the performance thereof, and for other similar purposes
To use services pursuant to laws and regulations
To prevent a crime by recording images
To confirm purchased articles and to improve and upgrade telephone services to customers by recording phone conversations with customers
＜Personal information relating to clients＞
To communicate and have business talks with clients, to fulfill the obligations of the contract and to demand for the performance thereof, and for other similar purposes
To post personal information on advertising media and promotional materials
＜Personal information relating to applicants for employment＞
To provide employment information to applicants, to communicate with applicants, and to select applicants
To manage recruitment and selection processes
＜Personal information relating to employees＞
To conduct labor management and other similar purposes
To use personal information for publication
To respond to an emergency event and for other similar purposes
Payment-related Data
If you make a purchase on our site, we use a third party payment processor such as Stripe. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.
Disclosure and Provision to Third Parties
The company will not disclose or provide personal information, including sensitive information, to third parties except in the following cases.
However, the provision of such information to subcontractors shall not be considered as disclosure or provision to a third party.
Cases pursuant to laws and regulations
Cases where the use of personal information is necessary for the preservation of human life, body, or property
Cases where personal information is particularly necessary to enhance public hygiene or promote the fostering of healthy children
Cases where it is necessary to cooperate with a national authority, local government, or any other similar body in executing affairs prescribed by laws and regulations.
Cases where personal information is provided in a form whereby a principal is not identifiable
Cases where the company entrusts the handling of personal information to the extent necessary to achieve the purposes of use to any cooperative company, partner company, and outsourcing company with whom the company has entered into the confidentiality agreement.
Joint Use of Personal Information
The company may jointly use personal information collected from customers. In such case, the company will enter into the agreement with the joint user and manage the personal information in the proper way.
Handling of Specific Sensitive Personal Information
The Company will not acquire, use, or provide to any third party any sensitive information (meaning any information related to a political opinion, religion, participation in a labor union, race, ethnic group, family origin, permanent address, health care, etc.), except for cases pursuant to laws and regulations, cases where the Company obtains the consent of the individual concerned to the extent necessary for the performance of business operations, or other similar cases.
Disclosure and Correction of Personal Information and Other Inquires
The company will respond properly and swiftly to the request from a principal, who is the subject of personal information, for disclosure or correction of the personal information held by the company as well as to address complaints, consultations, and other inquiries regarding the personal information.
Handling when Having Decided Not to Disclose
Please note that if any of the following applies, the company will not disclose personal information. When the company decides not to disclose personal information, the company will notify the principals to that effect with the reason therefor.
Cases where the requested information item does not fall under the retained personal data.
Cases where the company is unable to verify the principal’s identification or the right of representation
Cases where there is a possibility of harming the principal’s or third party’s life, body, property, or other rights and interests
Cases where there is a possibility of interfering seriously with the company implementing its business properly
Cases of violating the Act on the Protection of Personal Information or any other law or regulation
Instructions Concerning Procedures for Disclosure and Correction of Personal Information
The company may contact a principal by phone to ensure the verification of the principal’s identification. Please note that the company may require some time until disclosure depending on the contents of a disclosure item. The company will use personal information, which is acquired by the company through procedures for disclosure to conduct an investigation for such procedures, verify the principal’s or representative’s identification, and respond to the application for disclosure. With respect to personal information held by the company, in the event that the company suspends the use of or deletes all or part of the information upon the request of the principal, the company may unfortunately not be able to provide services that meet the principal’s request. The company appreciates the principal’s understanding and cooperation. (With respect to information held by the company pursuant to the relevant laws and regulations, the company may not to be able to meet the principal’s request for the suspension of use or deletion of the information.)
Business Transfers
In case that the company may sell or acquire businesses or services. In such cases, personal information will generally be included in the transferred business assets, subject to the limitations set forth in this Privacy Policy (unless you have agreed otherwise).
Manager of Personal Information
Personal information obtained through the service will be managed by Real Blue Technologies Inc. located on the 8th floor of Dejima Koryu Kaikan, 2-11 Dejima-cho, Nagasaki City, Nagasaki Prefecture.
Inquiries Regarding Handling of Personal Information
If you have any questions regarding the handling of personal information for this service, please contact us using our contact form.
- End of the Privacy Policy
First edition enacted on December 26, 2023
